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Is a school social worker's job just to "have a chat" with students? Pui Yan Wong, a school social worker from H.K.S.K.H. Primary School Counselling Service, shares that conversations are just one medium; behind every interaction lies professional counselling theories and techniques. The school workers act as a "bridge" between families and the school, safeguarding the children's well-being.   This work isn't a solo effort. Pui Yan feels empowered by the strong backing from the team, which provides regular professional training, case sharing, and expert supervision. This systemic support gives her the confidence to navigate complex situations on the front lines.